The Small Print
Terms & Conditions
DEPOSITS & SETTLEMENT OF ACCOUNTS
Non refundable Deposits of £ 25 per person per day are required to secure your reservation i.e. if your stay is for two people for 3 days the deposit required would be £ 150. Normal procedure requires all accommodation accounts to be paid on arrival unless a credit card number has been given as security when the deposit has been paid. If you require an extras account a credit card number or cash deposit of £100 must be given. CHEQUES must be presented at least 14 days prior to arrival for full pre-payment of the accommodation otherwise cheques cannot be accepted. However if the amount is covered by a cheque guarantee card this is acceptable. Cheques are made payable to Rew Hotels Ltd. CREDIT CARDS: Switch and Visa accepted.
Guest rooms are normally available by 2.00 pm on the day of arrival. Unless notification of late arrival has been given the Management reserves the right to re–let the accommodation not taken up by 6.00 pm on the arrival date.
CANCELLATIONS & EARLY DEPARTURES
When cancelled rooms cannot be re–let, the hotel reserves the right to make a charge for the total value of the booking, less one-third for food not consumed. It is strongly recommended that guests take out Holiday Cancellation Insurance; Allowances will not be made for meals not taken.
Bar accounts are available to people who have given a guarantee on their booking with a credit card or Cash deposit to cover any extras required.
Rooms have to be vacated at the latest by 11:00am or another day’s accommodation charge will be made. If you require a late check out please contact the Duty Manager.
Hotel Guests are requested to wear smart casual dress in the Hotel Dining Room. The Hotel thanks Gentleman who wish to wear a collar and tie, but we do stress this is not vital and Rew Hotels want you to relax and enjoy your stay. In public areas guests are asked to wear smart casual dress and in Summer would ask Guests not to enter Public areas in Swim wear or Gentleman with no clothing on their upper body.
TELEVISION / TELEPHONES
All bedrooms have colour TV and Radio. All rooms have direct – dial telephones.
The Hotel has two lifts which access both floors in addition to the main stairs. Any guest who experiences difficulties with stairs is asked to notify the hotel when placing their reservation with the hotel.
The Livermead House Hotel has one of the largest Free Hotel car parks in Torbay so parking is well catered for.
SPORT & LEISURE FACILITIES
The hotel has a large outdoor Swimming Pool, squash court, sauna and solarium and snooker table.
The Livermead House has entertainment throughout the year on many evenings (depending on season) please ask for details from the Entertainments Manager. The Livermead House Hotel also has Ballroom dancing on most Thursdays and alternative Tuesdays throughout the year in the 1800sq ft. Sprung Regency Ballroom.
BALLROOM DANCING & SEQUENCE DANCING HOLIDAYS
Please ask at Reception for details of organised Dancing Holiday Breaks. Alternatively if you would like to bring a Dancing Holiday to The Livermead House ask Timothy for details of a Travel Inclusive Dancing Holiday.
CHRISTMAS & NEW YEAR
Special programmes are arranged for these holidays, which are available on request.
VALENTINES, EASTER, SPRING, AUTUMN, HALLOWE’EN & WINTER SHORT BREAKS
Please enquire for terms.
RIVIERA CONFERENCE & LEISURE CENTRE
Only 900 yards from the hotel.
OPTIONAL ½ DAY & FULL DAY COACH EXCURSIONS
Available throughout the year leaving from the hotel main entrance with Marine Travel. Ask the duty receptionist on arrival for details.
The management reserves the right to alter its terms, conditions and printed matter at any time without prior notification to its customers.